Privacy Policy for RawStories

Effective Date: June 4, 2025
Last Updated: June 4, 2025

Introduction

Welcome to RawStories! Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our platform.

Information We Collect

We collect two types of information:

• Personal Information: Data that identifies you, such as your name, email address, phone number, or payment details. We collect this when you sign up, upload content, engage with other users, or subscribe to premium features.
• Non-Personal Information: Includes browser type, device information, IP address, cookies, and analytics that help us understand user behavior and improve our platform.

How We Use Your Information

We use your information to:

• Provide and improve our video-sharing services.
• Personalise your experience based on viewing habits.
• Offer customer support and respond to inquiries.
• Send promotional content (only with your consent).
• Ensure compliance with legal and security obligations.
• Monitor content for policy violations and abuse prevention.

Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Service providers assist in payment processing, content moderation, and analytics.
• Legal authorities if required for compliance or enforcement.
• Other users, if you interact through comments, likes, or shared content.

Cookies and Tracking Technologies

RawStories uses cookies and third-party analytics to enhance usability. You can manage cookie preferences through your browser settings.

Data Retention

We retain your data as long as needed for operational, security, or legal purposes. You may request the deletion of your account and associated data.

Security Measures

We implement encryption, firewalls, and security protocols to protect user data, but no system is immune to breaches. Use caution when sharing personal details.

Children’s Privacy

RawStories is not intended for users under 13. If we discover minors accessing our services without parental consent, we will take steps to remove their data.

Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated through the platform.

Contact Us

For any privacy-related inquiries, reach us at Admin@rawstories.co.za.